Privacy policy

🔹 Privacy Policy

Privacy Policy

Last updated: [Insert Date]

VoxelStore ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are VoxelStore 22 Model Road, Leeds, LS12 2BN, United Kingdom Email: shopify.voxel@gmail.com Phone: 03315091761

Information We Collect

  • Contact details (name, email, phone, delivery/billing address)
  • Order and payment information (processed securely via our payment provider — we do not store full card details)
  • Browsing behaviour on our website (via cookies)
  • Communications you send us (emails, enquiries, reviews)

How We Use Your Information

  • To process and deliver your orders
  • To communicate order updates, customer service, and support
  • To send marketing emails (only if you've opted in — you can unsubscribe anytime)
  • To improve our website, products, and customer experience
  • To comply with legal and tax obligations

Legal Basis for Processing We process your data based on: contract fulfilment (processing your order), consent (marketing emails), and legitimate business interests (fraud prevention, service improvement).

Data Sharing We only share your data with trusted third parties necessary to run our business, such as:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Delivery/courier companies
  • Email marketing platforms (if you've subscribed)

We never sell your personal data to third parties.

Data Retention We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by UK law (e.g. tax records for 6 years).

Your Rights (UK GDPR) You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, email shopify.voxel@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies Our website uses cookies to enhance your browsing experience. See our Cookie Policy below for details.

Contact Us Questions about this policy? Email shopify.voxel@gmail.com or call 03315091761.